Operational Consulting & Optimization
We assess organizational structure, controls, processes, and staffing capabilities. We analyze these items against obligations under servicing contracts, regulatory requirements, strategic goals, and industry best practices.
Operational Assessment & Reviews
Our professionals are experts at writing policy and procedures for loan servicers, matching the right level of detail for your operation; in a useful format that is accessible to your staff.
Policy & Procedure Documentation
Servicing operations that require a modification or redevelopment of key servicing processes benefit from our experience. We assist with defining the appropriate control and structure relevant for each client’s unique operation.
Process Reengineering
We are well versed in industry best practices, as well as, the Rating Agency criteria, partnering with you to ensure your rating process goes smoothly.
Rating Preparedness
We leverage our in-depth knowledge and experience working with various servicing technology platforms including ENTERPRISE and STRATEGY to help our clients stand up and get the most out of the systems.
Systems Implementation & Optimization
Significant changes may strain internal resources and distract Management. You can leverage our experience in loan servicing without adding to fixed overhead costs across a range of special projects including (i) bulk portfolio transfers, (ii) platform consolidation, and (iii) system upgrades or implementations.
Special Projects
Infinitum's expertise in commercial real estate loan servicing is unparalleled. From streamlining our processes to ensuring strict adherence to compliance standards, their tailored approach has not only enhanced our efficiency but also provided us with a sense of security and confidence in our day-to-day operations.